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Frequently Asked Questions


Q: Are all local governments participating in BizPaL?
A: Not all local governments are currently participating in the BizPaL program. However, all incorporated municipalities are listed in BizPaL, so even if yours is not yet participating, you can still receive pertinent provincial, territorial and federal information. You will need to contact your municipal office to determine the local requirements for your business.

Q: What should I do if the business I am searching for is not listed?
A: Try entering different search words (instead of 'cafe' use 'restaurant'), or select a similar business sector from the drop down list provided. If you are still having issues please go to the Contact Us link at the top of this page to seek assistance from the BizPaL office.

Q: How can my local government join BizPaL?
A: Your local government can request to join the BizPaL program by clicking on the Contact Us link at the top of this page.

Q: Will BizPaL provide me with a complete list of permits and licences that I require?
A: While every attempt has been made to ensure that the information is current and comprehensive, it remains your responsibility to obtain all required permits and licences before starting or expanding a business.

Q: Can I get my personal or professional certifications on BizPaL?
A: No. BizPaL provides you with business related permits and licences from all three levels of government, but does not provide any types of personal or professional certifications.

Q: I can’t find my community online, what should I do?
A: Only incorporated municipalities are listed in BizPaL. If you live in an unincorporated area please enter the name of your regional district. If you are unsure which regional district your municipality is in please visit www.bcstats.gov.bc.ca/statisticsbysubject/geography/referencemaps/RDs.aspx to find the correct regional district. This will provide you with the Federal and Provincial permit and licence information, however you will still need to contact your regional district for any additional regulations.

Q: Can BizPaL issue the permits I need?
A: BizPaL provides you with the contacts and resources that will lead you to the offices that issue the permits and licences you need. Our office does not issue permits and licences directly.

Q: Am I responsible for permits or licences that may not be listed on BizPaL?
A: Yes. While every attempt has been made to ensure that the information is current and comprehensive, it remains your responsibility to obtain all required permits and licences before beginning or expanding a business. If you are unsure that you have met all the requirements, you will want to contact each government agency to confirm that the list you have generated is accurate.